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With this eight-month graduate certificate program, you will discover a world of opportunity in this multibillion-dollar hospitality industry that is fuelled by the delivery of outstanding service. Learn all you need to know about the business of hospitality and tourism, gain an understanding of key business practices in operations management, revenue management and marketing techniques.

The program will focus on developing your core skills in service design, delivery and experience. You will learn to link service design directly to the consistent delivery of business processes and systems used by organizations across the globe.

Throughout the program you will learn from industry leaders and educators while using state-of-the-art labs, business case studies and field work projects to enhance your expertise.

As a graduate, you will have the opportunity to pursue an MBA degree in one of the leading Hotel and Tourism Management schools in the world - IMI International Management Institute, Switzerland.

Seneca is delivering this program in an online format in September 2020.

Fieldwork

Fieldwork is an integral element of your program, providing a way to integrate classroom learning with real business situations. You’ll benefit from 150 hours in a professional setting. This component is critical to your success and is a requirement to graduate.

Skills

Throughout this program you will develop the following skills:

  • Service Leadership
  • Decision-making
  • Teamwork

Work Experience

Optional Work Term

Students meeting all academic requirements may have the opportunity to complete an optional work term(s) in a formal work environment. The work term(s) is similar in length to an academic semester and typically involves full-time work hours that may be paid or unpaid. In programs with limited work term opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional work term stream regardless of success in securing a work position.

Study Abroad Opportunity

As a student of this program, you have the opportunity to earn a Global Hospitality Business Development MBA degree in one of the leading Hotel and Tourism Management schools in the world - IMI International Management Institute Switzerland in Luzern.

Once you have completed the Global Hospitality Business Development program at Seneca, you can apply to IMI for one-term (11-week) to complete the MBA program and further progress within your management career in the industry.

Your Career

When you graduate from this program, these are the types of career options that you can explore:

  • Assistant manager - operations
  • Assistant manager - hotel
  • Banquet manager
  • Catering sales manager
  • Conference service manager
  • Assistant project manager
  • Assistant sales manager
  • Assistant marketing manager
  • Customer experience manager
  • Manager of customer loyalty and retention

คอร์สนี้อยู่ในคณะอะไร ?

Seneca Business

ตัวเลือกคอร์ส

เต็มเวลา (2 SEMESTERS (8 MONTHS))

ค่าเรียน
Tuition: CAN $15,164 for the entire course; Books and Supply Costs: CAN $2,600
เริ่มเรียน

ประมาณ พฤษภาคม, กันยายน 2021

สถานที่

Seneca College

Newnham Campus,

1750 Finch Avenue East,

TORONTO,

Ontario (ON),

M2J 2X5, Canada

ข้อกำหนดในการสมัคร

สำหรับนักเรียนสหรัฐอเมริกา

Applicants must have University degree transcripts for all years. Other English language requirements: A minimum TOEFL score of 580 (paper based); PTE Academic (Pearson Test of English) score of 60.

สำหรับนักเรียนนานาชาติ

Ontario University or college degree or college diploma or equivalent

Applicants with an equivalent combination of partial postsecondary and/or three to five years related work experience may be considered for admission. A relevant resume and references must be provided.

English Requirements

CAEL CE and CAEL online: Minimum 70 (Writing no less than 60); Cambridge English Exams (B2 First/FCE, C1 Advanced/CAE or C2 Proficiency/CPE): Minimum 176 with no skill below 169; Duolingo: Minimum score 125 to 130; IELTS Academic: Minimum 6.5 with no skill below 6.0; PTE Academic: Minimum score 60; TOEFL iBT (including MyBest TOEFL): Minimum 88 with no skill below 22; TOEFL Revised Paper Delivered: No skill below 22.

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