Digital Service Design MSc Brunel University London

Overview

Digital service design is the art of building customer experiences with a strong digital element. The Digital Service Design MSc is a new multi-disciplinary course which has been specifically created to help graduates develop exceptional user experience design for digital products and services.

The course has been designed in collaboration with Wilson Fletcher, a leading digital design studio, to closely mirror current professional practices. In so doing, the course will help you develop a deep knowledge of both design theory and practice as well as equip you for employment in the digital sector.

You’ll work on a number of individual and group projects based on real-world briefs, which will help you develop the technical, interpersonal, creative and strategic skills needed to succeed in the digital service design industry.

You’ll be able to explore areas of design and rapid prototyping, innovation methodologies, interview and workshop facilitation, journey mapping, customer research methodologies, project management, how to develop and present actionable recommendations, and much more.

By the end of the course you’ll be able to:

Generate ideas and turn them into viable concepts and working prototypes
Work in multidisciplinary teams in a studio setting and take responsibility for your work
Problem-solve and design for both user and business needs
Understand the skills, tools and methodologies necessary to develop compelling strategies, products and services
Design and develop experiences, products and services of high quality with digital media at their core
Demonstrate a critical and practical understanding of the issues relevant to digital service design and their use in the context of modern industry and commercial environments
Have a thorough and clear understanding of the methodologies and professional skills necessary for effective digital service design in a business environment
Reflect – critically and in-depth – on relevant aspects of the state-of the art of both the practice and theory of digital service design.

Course content

Brunel’s MSc course in Digital Service Design prepares you for roles in the fast-growing digital industry by providing a course led by industry experts and practitioners.

Careers and your future

Your MSc in Digital Service Design from Brunel will equip you to work in leading digital design organisations.

Our digital design graduates have the opportunity to work in innovative blue-chip companies in areas like, digital project management, digital design, service design, information architecture, copywriting, strategy and UX architecture.